FAQS

Can I change/edit my order?
We process your order as soon as it's placed! Unfortunately once an order has been placed we are unable to make ANY changes (This includes shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

Need help with sizing?
We offer a detailed Fit Guide on each product page to help direct you to the right size in your Cara Stella Swimwear. If you need any further assistance, please contact our customer service team through our contact page!

How do I care for my suit? We have chosen our Cara Stella Swimwear fabric for it's perfect combination of comfort, softness, and resiliency. To keep your Cara Stella Swimwear suit in pristine condition, please follow our care instructions listed below.

  • Wash your suit in fresh cold water as soon as possible after wearing. Ideally, soak your suit in a bowl or the sink for at least for 20 minutes before adding a small cap full of a gentle hand soap that contains no moisturizers, or a gentle detergent specifically formulated for fabrics with a high spandex content. Gently work the soapy water through the entire suit and make sure to rinse thoroughly in cold water until all soap is gone.
  • Lay your suit flat to dry in the shade on a towel and use caution to never ring out the fabric or hang it, which could cause stretching and wear to the delicate fabric.
  • Make sure your suit is completely dry before putting away.
  • Never, ever wash your suit in the washing machine, even on the delicate/hand-wash cycle. Water temperatures in washing machines are incredibly hard to regulate and the detergents made for machines are far too strong for swimwear fabric.
  • Sun cream, tanning cream, chlorine, and hot tubs, can damage and discolor suits, so use caution to limit exposure of these products to your suit. Be cautious as rough surfaces or sharp objects can cause pulling and snagging of the delicate fabric.
  • Caring for your suit in the appropriate manner is the best way possible to ensure that it will not deteriorate in an untimely manner.

We are unable to assume responsibility for any damages the suit may incur if cared for otherwise.

Do you offer price adjustments?
We are unable to offer price adjustments and cannot apply discount codes to orders after they have been placed. Please note: Vouchers are not combinable with other discount codes.

Black Friday/Cyber Monday Return Policy:

What is your return policy for Black Friday/Cyber Monday?

All orders using cyber week discounts during Nov 26, 2021 through Nov 30, 2021 are only eligible for store credit returns.

Is my Black Friday/Cyber Monday discount code reloaded if I return?

No, these codes are for one time use and are not reloaded if you return for store credit.

Is there anywhere I can try on Cara Stella Swimwear?
Currently, our online store is the only place in the world to buy original Cara Stella Swimwear.